Do a general cleanup of the house and make sure items are picked up off the floor and put away. If you like to mop on a frequent basis, mop the night before the service.Keep grass trimmed and weeds non-existent.
Your service technician may also let you know additional ways to prepare, depending on the pest we are dealing with.
Service must be performed monthly in order to receive a guarantee, after 6 months of continuous service we will guarantee service. Our customers have the option to go monthly, every other month or quarterly; just remember that in order to get that guarantee you need to schedule monthly. You get the best control of insects by having monthly service.
Make sure that doors have weather-stripping and a tight fitting threshold to keep the bugs from coming in. All windows should have screens that are in good condition and fit properly. Keep weeds eliminated, tall grass and weeds are a great harborage area and can provide food for most insects. Keep the kitchen area cleaned on a regular basis, put food away as soon as you are done preparing it. Store your pet’s food in a sealed container. Just like us, bugs need food, shelter and water to survive. If you interrupt any one of these the bugs will be sent packing to the neighbor’s house.
The products we use have a flushing action to push the bugs across the pesticide barrier. It’s OK that you see more bugs; it means we flushed them out of their hiding areas. If the activity persists a 2 week follow up or more frequent service would be recommended until the pest population has been knocked down.
Thank you for choosing 5 Star Termite and Pest Control to protect your home against termite infestation. This is a list of ways you, the homeowner, can help us help you and your home. The following needs to be considered prior to the arrival of our technicians who will perform the treatment.
The Inspector that met with you initially should have indicated to you verbally and written what areas the technicians would need access to during the treatment. You can find this information on the second page (half way down, in the outlined box) of the Termite Protection Proposal that was left with you at the time of the initial inspection. Having everything moved prior to the technicians’ arrival will allow them to complete their work unimpeded and provide YOU the best treatment possible.
If you have clocks, mirrors, picture frames, ceramics, collector plates, curios, et cetera hanging on the walls receiving treatment, please take them down. We will be punching holes with a rubber mallet and/or using a drill to provide access to the wall voids of your home; these vibrations can cause these hanging items to fall and break. Be on the safe side and remove anything you think will fall.
We do our best to make the home look as good as possible. A day or so prior to our technicians arriving find the paint you are providing, stir the paint up, and do a test spot somewhere on the exterior of the home to make sure it still matches. The desert sun fades paint faster than you might think. If your home hasn’t’t been painted in a few years, you may need to get a color match from a stucco chip or outlet box cover on the exterior of the home.
For you to take part in our Termite Customer Rewards Program, you must first be a current customer who has had at least a Full Termite Treatment preformed on your home or office. Secondly, you must be under contract, with all previous contract-renewal payments paid in full.
If you meet the criteria, you will be rewarded for every FULL or SUPERIOR Treatment preformed on your referred family, friend’s, neighbor’s, or colleague’s homes. You must make sure that your referral mentions your name and address when scheduling or at the time of their treatment to be rewarded. This program does not include referrals of Termite Spot Treatments of any kind.
Your reward will be a free extension of your Termite Service Contract, up to $150.00. If you have a renewal payment that is more than $150.00, 5 Star will credit you the $150.00 and you will have to pay the remaining balance for that year. You may participate in the program up to nine times.
In order to take part in our Pest Control Customer Rewards Program, you must first be a current pest control customer. You must have all balances from previous treatments paid in full.
If you meet the criteria, you will be rewarded for every new customer you refer. A full initial pest control treatment must be performed on their home or office for you to be rewarded. You must make sure that your referral mentions your name and address when scheduling or at the time of their treatment to be rewarded. This program does not include referrals of previous customers in our system.
Your reward will be a $10.00 credit towards your next pest treatment. You may participate in this program as many times as you can send new customers to 5 Star.
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