Do a general cleanup of the house and make sure items are picked up off the floor and put away.
If you like to mop on a frequent basis, mop the night before the service.
Keep grass trimmed and weeds non-existent.
Your service technician may also let you know additional ways to prepare, depending on the pest we are dealing with.
- Remove all bedding from the mattress and box spring. Remove the mattress from the box spring.
- Pick up all items off the floor and place in a plastic bag. Pull out any items stored under the bed.
- Remove clothing and other items from dresser drawers and night stands, place these items in a plastic bag to be laundered or heat treated. Placing items in a plastic bag will reduce the risk of spreading bed bugs to other parts of the house when moving items to laundry room or outdoors for heat treatment. Heat must reach a temperature of 120 degrees to effectively kill bed bugs and their eggs. Heat can be acheived with a dryer or by placing clothes in a sealed bag and placed outside on a dark surface until they reach 120 degrees for a few hours.
- Service Guarantee
Service must be performed monthly in order to receive a guarantee, after 6 months of continuous service we will guarantee service. Our customers have the option to go monthly, every other month or quarterly; just remember that in order to get that guarantee you need to schedule monthly. You get the best control of insects by having monthly service.
- Keeping bugs out of your house
Make sure that doors have weather-stripping and a tight fitting threshold to keep the bugs from coming in. All windows should have screens that are in good condition and fit properly. Keep weeds eliminated, tall grass and weeds are a great harborage area and can provide food for most insects. Keep the kitchen area cleaned on a regular basis, put food away as soon as you are done preparing it. Store your pet’s food in a sealed container. Just like us, bugs need food, shelter and water to survive. If you interrupt any one of these the bugs will be sent packing to the neighbor’s house.
- Why do I have more bugs than I had before?
The products we use have a flushing action to push the bugs across the pesticide barrier. It’s OK that you see more bugs; it means we flushed them out of their hiding areas. If the activity persists a 2 week follow up or more frequent service would be recommended until the pest population has been knocked down.
Monthly Pest Service: This provides the best level of protection because the chemical barrier is more consistent. Infestations are found and controlled more quickly.
Every Other Month Pest Service: Every other month is adequate for home and offices with a small number of pest problems. Not recommended for households with previous infestations.
Quarterly Pest Service: This is for households without current pest problems who want to prevent new infestations, and don’t mind seeing an occasional bug.
The best part of all: NO CONTRACTS! That’s why we work harder to keep you.
Prepaid discounts: for pest control services when you prepay on an annual basis.
Thank you for choosing 5 Star Termite and Pest Control to protect your home against termite infestation. This is a list of ways you, the homeowner, can help us help you and your home. The following needs to be considered prior to the arrival of our technicians who will perform the treatment.
Please have all items moved 24 inches (at a minimum) away from walls that 5 Star will be treating.
The Inspector that met with you initially should have indicated to you verbally and written what areas the technicians would need access to during the treatment. You can find this information on the second page (half way down, in the outlined box) of the Termite Protection Proposal that was left with you at the time of the initial inspection. Having everything moved prior to the technicians’ arrival will allow them to complete their work unimpeded and provide YOU the best treatment possible.
Do you have valuable and/or Breakable items hanging on your walls?
If you have clocks, mirrors, picture frames, ceramics, collector plates, curios, et cetera hanging on the walls receiving treatment, please take them down. We will be punching holes with a rubber mallet and/or using a drill to provide access to the wall voids of your home; these vibrations can cause these hanging items to fall and break. Be on the safe side and remove anything you think will fall.
Does the paint still match your house?
We do our best to make the home look as good as possible. A day or so prior to our technicians arriving find the paint you are providing, stir the paint up, and do a test spot somewhere on the exterior of the home to make sure it still matches. The desert sun fades paint faster than you might think. If your home hasn’t’t been painted in a few years, you may need to get a color match from a stucco chip or outlet box cover on the exterior of the home.